This course was created for Front Office New Hires
Available courses
This course it to get new staff trained on IT Procedures and instances.
The purpose of the
Internet, Intranet, E-Mail and Network Usage Policy is to provide El Centro Family
Health (ECFH) employees with guidance on the proper use of the organization’s
information technology resources, including,
but not limited to, the Internet, the Intranet, E-Mail and the digital network,
personal devices, company resources and supporting systems.
The
purpose of the Internet, Intranet, E-Mail and Network Usage Policy is to
provide El Centro Family Health (ECFH) employees with guidance on the proper
use of the organization’s information technology resources, including, but not
limited to, the Internet, the Intranet, E-Mail and the digital network,
personal devices, company resources and supporting systems.
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El Centro Family Health |
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Department: Human Resources |
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I |
Issued: 1999 Revised: January 2004 _ Revised:-June-201'! Revised: January 2013 |
This course will ensure your understanding of our duty to report regarding abuse, neglect, or exploitation.
This training will familiarize you with how telephone encounters are made and when to make them.
This survey is being conducted to you give an opportunity to express your views on a number of issues about your work. Your help is needed in making improvements. The value of this survey depends on your being thoughtful and honest. Your individual responses will be completely anonymous. The results of survey will be used to make recommendations and action plans on improving the work environment at El Centro Family Health.
Medicare Fraud & Abuse: Prevention, Detection, & Reporting
This folder contains Pre & post tests, and course evaluations to determine satisfaction with and efficacy of trainings.
This lesson explores the role of Health Programs in assisting other departments to achieve their goals.
- Manager: Jesse Romero
- Manager: Delmiria Sanchez
- Manager: Raymond Sanchez
This course introduces participants into the basic elements of MI and its applications.
- Manager: Jesse Romero
- Manager: Delmiria Sanchez
- Manager: Raymond Sanchez
This course introduces participants to the CHW tool kit
This course introduces participants to the core elements of the 4 disciplines of execution (4DX).
- Manager: Jesse Romero
- Manager: Delmiria Sanchez
- Manager: Raymond Sanchez
This course introduces participants to the preventative checklist used to work one-on-one with PCPs.
Describes use and procedures related to Telephone encounters and virtual visits.
Training on scoreboards and how they are utilized at ECFH
This course introduces participants to the basics of SBHC/HP collaboration
This course is designed to give you a review of your responsibilities and expectations as front desk staff. Up training and updated procedures will also be featured within this course.
This is the Training material used in preparing Front Desk/Reception staff
This course will prepare you for operating as clinic coordinator at one of our many SBHCs
This course will teach the skills and tools necessary to provide our patient's with excellent customer service.
- Manager: Kirsten Parsons
- Manager: Rose Vasquez
- Manager: Jerome Williams
PDCA cycle - Plan - Do - Check - Act
Course for staff not able to attend General Staff Meeting 2016
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EL CENTRO FAMILY HEALTH |
DEPT: ALL |
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EFFECTIVE DATE: 02/05/2003 REVIEWED/REVISED: 10/30/2013 |
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EL CENTRO FAMILY HEALTH |
DEPT: ALL |
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NAME OF POLICY:
REMOTE ACCESS POLICY
POLICY #: 2.10 |
ISSUED DATE: SEPTEMBER 26, 2012
REVIEWED DATE: JANUARY 2017 |
This is the basic customer service training.
- Manager: Chloe Abreu
- Manager: Rebecca Valdez
- Manager: lynnsey vigil